As the cellular phone quantity would be the main contact for HSBC to deliver you an OTP or deal based SMS alert, please make sure that your brand brand new mobile quantity is updated with HSBC during the earliest. Main cardholders have the choice to make use of the Securepay password for the online transaction after previous enrollment.
Could I choose out of the OTP/Securepay password verification service for online transactions?
No, the OTP/Securepay password is mandatory for verification at web sites that accept VISA/MasterCard credit that is and offer the Verified by VISA/MasterCardВ® SecureCode protocol.
Do i must pay money for this solution?
No, you don’t need to fund this solution.
We have A add-on card, do i must upgrade my mobile quantity to get the OTP?
Yes, please register your number that is mobile with so you have the ability to have the OTP for on line transaction verification and to get deal alerts. It is possible to phone the HSBC PhoneBanking quantity for instant updation associated with the number that is mobile. The documents should be updated susceptible to verifications that are successful.
What goes on to your Securepay password I experienced developed on Web Banking for my main card?
The securecode password created on Internet Banking can be used in case of primary cardholders.
Does the utilization of SMS OTP verification imply that the Securepay password authentication had not been safe?
No, Securepay password verification can also be protected. SMS OTP is just a convenient choice being distributed around you so you don’t need to register separately in order to make use of your card on line.
Do I have actually an option to keep making use of my Securepay password as opposed to the SMS OTP choice?
Yes, Primary cardholders may use either the Securepay password or SMS OTP for verification of online deals.
Just just exactly How will SMS function that is OTP replacement card given in the event of lost/stolen/Upgrade or renewed cards?
When there is no improvement in the mobile quantity, you can start utilising the SMS OTP verification for online deals even with the card happens to be replaced as lost/stolen or on upgrade/renewal.
I start using my card for e-Commerce transactions immediately after I update my mobile number with HSBC, can?
Yes, you could begin utilising the card soon after you have got updated the number that is mobile HSBC.
I actually do maybe maybe maybe not see our Assurance message following the SMS OTP launch, how do you determine if its safe to utilize the web site?
Main cardholders that have registered their card for Securepay password will start to see the Personal Assurance Message. It will never be shown in the event of verification via SMS OTP functionality.
Chip Credit Cards
What exactly is EMV Chip Card?
EMV (Europay MasterCard Visa) is really a security that is global for chip card technology. It allows chip cards to anywhere be accepted on the planet. With all the EMV Smart Chip, your card is way better protected against fraudulent use.
How can this protection function effect the use of HSBC bank cards?
At HSBC, it really is our seek to give you secure approaches to transact by adopting the technology that is latest. Chip cards give you a security that is global in card technology and they are safer than magnetic stripe cards. a magnetic stripe card can be simply cloned. A chip card, but, contains a microprocessor chip that utilizes encryption to avoid its articles from being replicated.
The Chip cards from HSBC are categorized as “Chip and PIN” bank cards. These cards provide the security of Chip cards and combine another layer of safety by means of PIN validation. You’re going to be needed to authenticate your acquisitions at vendor outlets with your ATM that is 6-digit PIN the electronic Point of purchase (POS) terminal, along with your signing the product sales slide, to accomplish the payment.